Terms of Service

Welcome to Dingtone. The dingtone.me website (the Website or Dingtone Website) and Dingtone mobile applications (the Software or Dingtone Software) are owned and operated by Dingtone, Inc.("Dingtone", "us" or "we"). By visiting our website or using Dingtone mobile application and accessing the information, resources, services, products and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as 'User Agreement'), along with the terms and conditions as stated in our Privacy Policy (please refer to the Privacy Policy section below for more information).

This agreement is in effect as of August 1, 2012.

WE RESERVE THE RIGHT TO CHANGE THIS USER AGREEMENT FROM TIME TO TIME WITHOUT NOTICE. YOU ACKNOWLEDGE AND AGREE THAT IT IS YOUR RESPONSIBILITY TO REVIEW THIS USER AGREEMENT PERIODICALLY TO FAMILIARIZE YOURSELF WITH ANY MODIFICATIONS. YOUR CONTINUED USE OF THE WEBSITE AND/OR THE SOFTWARE AFTER SUCH MODIFICATIONS WILL CONSTITUTE ACKNOWLEDGMENT AND AGREEMENT OF THE MODIFIED TERMS AND CONDITIONS.

Responsible Use and Conduct

911 Calling Not Available: THE SERVICE CANNOT BE USED FOR 911 OR EMERGENCY CALLING. You must make alternative arrangements to place 911 calls using your landline, mobile or cell phone and cannot rely on the Service for 911 calling capability.

DINGTONE DOES NOT OFFER 911 OR EMERGENCY CALLING FOR THE SERVICE. DO NOT USE THE SERVICE TO CALL 911 OR OTHER EMERGENCY SERVICES. YOU ACKNOWLEDGE AND AGREE THAT THE SERVICE IS NOT A SUBSTITUTE FOR A TRADITIONAL TELEPHONE AND THAT YOU WILL AT ALL TIMES HAVE AVAILABLE A MOBILE OR TRADITIONAL LANDLINE PHONE THAT CAN BE USED TO MAKE OUTBOUND CALLS, INCLUDING CALLING 911 OR ANY OTHER APPLICABLE EMERGENCY SERVICES.

By visiting the Dingtone Website or using the Dingtone Software, and by accessing the information, resources, functions, services, products, and tools we provide for you, either directly or indirectly (hereafter referred to as 'Resources'), you agree to use these Resources only for the purposes intended as permitted by the terms of this User Agreement, applicable laws, regulations and generally accepted online practices or guidelines.

Wherein, you understand that:

In order to access our Resources, you may be required to provide certain information about yourself (such as phone number, email address, etc.) as part of the registration process, or as part of your ability to use the Resources. You agree that any information you provide will always be accurate, correct and up to date. You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our Resources. Accordingly, you are responsible for all activities that occur under your account/s. Accessing (or attempting to access) any of our Resources by any means other than through the means we provide, is strictly prohibited. You specifically agree not to access (or attempt to access) any of our Resources through any automated, unethical or unconventional means. Engaging in any activity that disrupts or interferes with our Resources, including the servers and/or networks to which our Resources are located or connected, is strictly prohibited. Attempting to copy, duplicate, reproduce, sell, trade, or resell our Resources is strictly prohibited. You are solely responsible for any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you as explained above, and may incur criminal or civil liability. We may provide various open communication tools on our website, such as blog comments, blog posts, public chat, forums, message boards, newsgroups, product ratings and reviews, various social media services, etc. And, you should be aware that the Dingtone Software itself is also a social communication tool with capabilities to post, deliver, exchange, and receive content. You understand that generally we do not pre-screen or monitor the content posted by users of these various communication tools on the Website and the Software. Therefore, if you choose to use these tools to submit any type of content to our website or the Software, it is your personal responsibility to use the tools in a responsible and ethical manner. By posting information or otherwise using any open communication tools or the Software as mentioned, you agree that you will not:

1. Send or facilitate the transmission of spam, large numbers of commercial messages, or automated messages. Such activity includes, but is not limited to:

  • (1) Sending commercial or promotional messages to a large number of users, or sending messages in bulk;
  • (2) Sending messages via an automated process, such as a script; sending unwanted or mass solicitation;
  • (3) Placing calls in violation of laws prohibiting unsolicited marketing calls (e.g., "do-not-call laws");
  • (4) Data mining any web property (including Dingtone) to find phone numbers;
  • (5) Selling, exchanging, or distributing to a third party the phone numbers of any person without such person’s consent to such disclosure;
  • (6) Inflating call traffic (e.g., traffic pumping, international revenue share fraud).

2. Use the our service to distribute content which is illegal, threatening, defamatory, abusive, harassing, bullying, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, inappropriate, or explicit language.

3. Distribute depictions of graphic or gratuitous violence.

4. Distribute content that may be harmful to minors, or distribute content that exploits children, such as child sexual abuse imagery or content that presents children in a sexual manner.

5. Impersonate another person (via the use of a telephone number or otherwise) or otherwise misrepresent yourself or the source of any phone call, including any Dingtone, Inc. employees or representatives.

6. Infringe on the intellectual property of others (including patent, trademark, trade secret, copyright, and other proprietary rights), and do not encourage or induce infringement of intellectual property rights.

7. Distribute other people’s personal and confidential information, such as credit card numbers, confidential national ID numbers, or account passwords, without their permission.

8. Use our service to engage in or promote illegal activities.

9. Transmit viruses, malware, or any other malicious or destructive code, or use our service in a way that harms or interferes with the operation of the networks, servers, or other infrastructure of Dingtone or others. 10. Abuse our Service or interfere with other Dingtone users’ enjoyment of our Service. For example:

  • (1) Use Dingtone to data mine phone numbers or other information.
  • (2) Automate our system to place phone calls or send messages automatically.
  • (3) Forward to phone numbers that aren’t your own or under your control.
  • (4) Create multiple user accounts, and do not create user accounts by automated means or under false or fraudulent pretenses.
  • (5) Sell, trade, resell or otherwise exploit for any unauthorized commercial purpose or transfer any Dingtone account or Dingtone service.
  • (6) Modify, adapt, translate, or reverse engineer any portion of our service.
  • (7) Remove any copyright, trademark, or other proprietary rights notices contained in or on our Service.
  • (8) Reformat or frame any portion of the web pages that are part of our Service.

We have the right at our sole discretion to remove any content that, we feel in our judgment does not comply with this User Agreement, along with any content that we feel is otherwise offensive, harmful, objectionable, inaccurate, or violates any 3rd party copyrights or trademarks. We are not responsible for any delay or failure in removing such content. If you post content that we choose to remove, you hereby consent to such removal, and consent to waive any claim against us.

We also have the right to suspend all or part of the Calling Service and Texting Service at no liability to Dingtone if your usage of Dingtone Products and Services is inconsistent with normal use, which is evaluated(In some cases but not for all, by comparing to other Dingtone users, to industry-wide averages, standards or relevant laws and regulations, including FCC regulations, the Telephone Consumer Protection Act and CTIA messaging guidelines) and determined by Dingtone in a manner relevant to each separate service offering and subject to Dingtone’s sole discretion.

We do not assume any liability for any content posted by you or any other 3rd party users of our website or the Software. However, any content posted by you using any open communication tools on our website, provided that it doesn't violate or infringe on any 3rd party copyrights or trademarks, becomes the property of Dingtone, Inc., and as such, gives us a perpetual, irrevocable, worldwide, royalty-free, exclusive license to reproduce, modify, adapt, translate, publish, publicly display and/or distribute the content as we see fit. This only refers to and applies to content posted via open communication tools as described, and does not refer to information that is provided as part of the registration process, which is necessary in order to use our Resources. All information provided as part of our registration process is covered by our privacy policy. The Software does not and is not intended to support or carry emergency calls to any type of hospitals, law enforcement agencies, medical care unit or any type of emergency services of any kind and Dingtone is not liable in any manner for such calls. Some carriers may prohibit or restrict the use of Voice over Internet Protocol (VoIP) functionality over their network, and may also impose additional fees, or other charges in connection with VoIP. You agree to learn and abide by your carrier's network restrictions. Dingtone will not be held liable for any charges, fees or liability imposed by your carrier for use of VoIP over 2G/3G/4G. You agree to indemnify and hold harmless Dingtone, Inc. and its parent company and affiliates, and their directors, officers, managers, employees, donors, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of this User Agreement or the failure to fulfill any obligations relating to your account incurred by you or any other person using your account. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this User Agreement. In such event, you shall provide us with such cooperation as is reasonably requested by us.

Outbound Service and Texting Service User Responsibilities

You acknowledge and agree that neither the Outbound Service nor the Texting Service are to be utilized for solicitations of commercial activities of any kind. You acknowledge and agree that the Telephone Consumer Protection Act (“TCPA”) prohibits placing commercial calls without the recipients’ prior express written consent and also prohibits placing autodialed calls without recipients’ prior express consent. Using the Outbound Service or Texting Service for any solicitation of commercial activities is a violation of our Terms of Use. If we are aware of such use, we have the right to terminate your access to the Outbound Service/Texting Service and we reserve the right to also terminate your use of any other of the Products and Services. And the violations of relevant laws and regulations caused by such use may also subject you to legal liability.

Dingtone Phone Numbers

Ownership: Phone numbers assigned to you are owned by Dingtone or its suppliers and, as an expression condition to your use of Dingtone phone numbers, you hereby agree not to claim, and expressively waive, any rights, titles or interests to Dingtone phone numbers. You acknowledge and agree that you do not have any rights to transfer the phone numbers or to use the phone numbers separate and apart from the Dingtone service.Specifically, you acknowledge and agree that you do not have any rights to port out the phone numbers.Limitations on Use: You acknowledge and agree that:

1. The Dingtone services are not a replacement for any phone lines, whether wired, wireless or Internet based.

2. You use Dingtone phone numbers with your true identity, and in compliance with applicable laws and regulatory requests. And if not, we shall have no liability for the termination of service. Where Dingtone assign phone numbers to you, the following will apply:

  • (1) Number activation and the removal of usage restriction may require collection by our service providers of information required by applicable telecommunications regulations, including your service address and tax ID;
  • (2) In some countries, the service address must match the area covered by the number to be assigned;
  • (3) Number activation and the removal of usage restriction may not be instantaneous upon request;

3. You will not send, cause to be sent or facilitate, spam using the Dingtone service

4. If your Dingtone phone numbers remain inactive for thirty (30) days or more, we have the right to reclaim the Dingtone phone numbers that were assigned to you.

5. Under extreme circumstances, shall the phone number providers terminates the service with or without a cause, we will replace the numbers to minimize service disruption.

Dingtone Credits

Limitations of Credits: You acknowledge and agree that:

1. Any free Dingtone credits that Dingtone assigns you expire in thirty (30) days.

2. Any Dingtone credits that you earned from watching ads or completing offers expire in one year.

3. Dingtone credits cannot be exchanged for cash.

4. Dingtone credits that you have already consumed are non-refundable.

The sponsored offers for free Dingtone credits are hosted by third party sponsors. Dingtone shall have no liability to change the policy of the third parties and shall not be responsible for any missing credits from sponsored offers. You agree to be responsible for claiming missing credits from the third party sponsors.

Payment Refund Policy

See at: Refund & Cancellation Policy

Fee and Rates

Calls and texts made to other Dingtone users within Dingtone may be free.Calls and texts made outside of the Dingtone network may require Dingtone credits or payment.

Voice calls are charged in increments of one minute, and are rounded up to the next minute.

Connection Fee: A connection fee is charged for any connected call regardless of the duration of the call.

Dingtone reserves the right to charge for its Resources at its sole discretion. Dingtone reserves the right to change pricing and modify or discontinue any of its Resources at any time and without notice. By using its Resources, you are accepting the rates charged at the time of use.

Dingtone is not responsible for any voice, messaging, data, Internet charges assessed by carriers or Internet service providers and incurred when accessing Dingtone Resources. Such charges are the sole responsibility of the user.

END USER LICENSE AGREEMENT

License Grant : Dingtone agrees to provide you with a limited, personal, non-exclusive, non-transferable, non-sublicensable license to use the Software in accordance to the terms of this Agreement. All rights not expressly granted by Dingtone are hereby reserved. You agree not to take any action to interfere with Dingtone's ownership of or rights in the Software. You agree that, unless otherwise permitted in this license or by law, you will not :

1. Reproduce, republish, redistribute, or transmit the Software.

2. To the extent permitted under applicable law redistribute, encumber, sell, rent, lease, loan, sublicense, assign, or otherwise transfer rights to the Software.

3. Modify or create any derivative works based on the Software, including customization, translation, or localization.

4. Copy, reproduce, reuse in another product or service, modify, alter, or display in any manner any software or files, or parts thereof, included as part of the Software.

5. Except to the extent expressly permitted by law, decompile, disassemble, reverse engineer, or otherwise attempt to derive the source code of the Software, or in any way ascertain, decipher, or obtain the communications protocols for accessing the Software, or the underlying ideas or algorithms of the Software.

6. Create or use any software other than as authorized by Dingtone to access the Software.

7. Attempt to gain unauthorized access to the Software or to any account, application, platform, computer system or network associated with the Software.

8. Use the Software in any way that violates this Agreement, or any other agreements between you and Dingtone or its affiliates or any law.

9. Remove or alter any trademark, logo, copyright or other proprietary notices, legends, symbols or labels in or on the Software or associated with the Services. Third Party Software : The Software may be incorporated into, and may incorporate itself, software and other technologies owned and controlled by third parties. Any such third party software or technology that is incorporated into the Software falls under the scope of this Agreement.

Privacy

Your privacy is very important to us, which is why we've created a separate Privacy Policy in order to explain in detail how we collect, manage, process, secure, and store your private information. Our privacy policy is included under the scope of this Terms of Service. We encourage you to give the Privacy Policy a careful look because, by using our Services, you agree that Dingtone, Inc. can collect, use and share your information consistent with that policy.

Limitation of Warranties

By using the Website or the Software, you understand and agree that all Resources we provide are "as is" and "as available". This means that we do not represent or warrant to you that :

The use of our Resources will meet your needs or requirements. The use of our Resources will be uninterrupted, timely, secure or free from errors. The information obtained by using our Resources will be accurate or reliable. Any defects in the operation or functionality of any Resources we provide will be repaired or corrected. Furthermore, you understand and agree that :

Any content downloaded or otherwise obtained through the use of our Resources is done at your own discretion and risk, and that you are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such content. No information or advice, whether expressed, implied, oral or written, obtained by you from Dingtone, Inc. or through any Resources we provide shall create any warranty, guarantee, or conditions of any kind, except for those expressly outlined in this User Agreement.

Limitation of Liability

In conjunction with the Limitation of Warranties as explained above, you expressly understand and agree that any claim against us shall be limited to the amount you paid, if any, for use of products and/or services. Dingtone, Inc. will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by you as a result of using our Resources, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply.

WE EXPRESSLY DISCLAIM ALL WARRANTIES EXPRESS AND IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOUR USE OF OUR RESOURCES SHALL BE AT YOUR OWN RISK. WE SHALL NOT UNDER ANY CIRCUMSTANCES BE RESPONSIBLE FOR ANY LOSS OR DAMAGES OF ANY KIND UNDER ANY LEGAL THEORY ARISING FROM YOUR USE, REGISTRATION TO USE, OR INABILITY TO USE, OUR RESOURCES, EVEN IF WE ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Copyrights/Trademarks

All content and materials available on the Website and the Software, including but not limited to text, graphics, website name, code, images and logos are the intellectual property of Dingtone, Inc., and are protected by applicable copyright and trademark laws. Any inappropriate uses, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited, unless specifically authorized by Dingtone, Inc..

Termination of Use

You agree that we may, at our sole discretion, suspend or terminate your access to all or part of the Website, the Software and the Resources with or without notice and for any reason, including, without limitation, breach of this User Agreement. Any suspected illegal, fraudulent or abusive activity may be grounds for terminating your relationship without refunding any fee you paid in connection to the service, and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the Resources we provide will immediately cease, and we reserve the right to remove or delete any information that you may have on file with us, including any account or login information.

Force Majeure

No failure, delay or default in performance of any obligation of a party shall constitute an event of default or breach of these Terms to the extent that such failure to perform, delay or default arises out of a cause, existing or future, that is beyond the control and without negligence of such party, including action or inaction of governmental, civil or military authority; fire; strike, lockout or other labor dispute; flood, terrorist act; war; riot; theft; earthquake and other natural disaster. The party affected by such cause shall take all reasonable actions to minimize the consequences of any such cause.

Governing Law

The Website and the Software are controlled by Dingtone, Inc. from its offices located in Hong Kong. The Website and the Software can be accessed by most countries around the world. As each country has laws that may differ from those of Hong Kong, by accessing our website and the Software, you agree that the statutes and laws of Hong Kong, without regard to the conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this website and the purchase of any products or services through this site.

Furthermore, any action to enforce this User Agreement shall be brought in courts located in Hong Kong. You hereby agree to personal jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.

Contact Information

If you have any questions or comments about these our Terms of Service as outlined above, you can contact us at :info@dingtone.me

If you have other questions and need to contact us, please click here for contact information.